Recently, after reading a bunch of posts here, I relocated the MicroCell from the basement upstairs and near a window in an attempt to reduce the dropped calls. We reconnected the MicroCell and got about the same performance with respect to dropped calls. As part of this change we installed our own Zoom modem 5341J and a pfSense certified firewall (dumped our older SonicWall). In 2014, after experiencing a lot of problems with UVerse reliability, we switched to Comcast, which was 20% cheaper and 5 to 8 times the speed and much lower packet loss. The MicroCell always dropped calls, no matter where it was located, but it was better than no service at all during rush hour and I assumed that it was the bad UVerse service. The situation was elevated to a special case of some sort, a bunch of network analysis was run over a few weeks, and then we were essentially given a MicroCell. Since we live some distance away we would just lose our service, it seems we had no other tower to go to. ATT indicated that our local cell tower was getting overloaded during rush hour (it is located near a major highway) and reducing power in order to shed users. Installed MicroCell in 2012, At time time we had UVerse and it was connected directly to the UVerse device. The MicroCell is the older type with the antenna connector (which is not used). Neither phone is more or less impacted and we drop every other call or more when that call is longer than about 5 minutes. Without the MicroCell we get a signal range from 0 to 4 bars on our iPhones (4s and 5s) that varies by time of day and location in the house. But that is not always the case, sometimes calls drop and the MicroCell shows no changes in the lights. Sometimes we look at the MicroCell when we experience a problem and all or some of the lights are off, then slowly coming back to green. The Problem is dropped calls using ATT MicroCell.
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